Mud and Wool Privacy Policy
January 2025
Our contact details
Name: Jo and Adam Sheridan
Address: Tylau, Bwlchllan, Lampeter, SA48 8QR
Phone Number: 07539 273122
E-mail: hello@mudandwool.co.uk
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (depending on the situation these may include name and contact details, date of birth, next of kin contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
So that we can contact you to answer a query you have or to communicate with you for the services that you have engaged with us for.
In the case of mud and wool volunteers, for emergency use if we need to contact your next of kin.
We will only share this information within Mud and Wool.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at hello@mudandwool.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your personal information as above that you have provided us with for 5 years. We will then dispose your information by shredding if in paper format or deleting if on the computer.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@mudandwool.co.uk, 07539 273122 and or Tylau, Bwlchllan, Lampeter, SA48 8QR if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Tylau, Bwlchllan, Lampeter, SA48 8QR.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk